Conflict and dispute refer to types of human interaction, which are based on contradiction. Let's consider what characteristic features each phenomenon has and how the conflict differs from the dispute.
Conflict is an acute confrontation, the meaning of which is to resolve contradictions arising in the social system of relations...
Dispute is a competition at the level of speech, during which participants express opinions that do not coincide with each other, argue their position and seek to refute the arguments put forward by the opposite side.
So, the roots of the conflict are deeper. This phenomenon is characterized by a clash of incompatible views, interests, needs or types of behavior, while the dispute focuses on the difference of opinion on any issue. The dispute is easier to end, but the conflict certainly requires resolution.
The difference between a conflict and a dispute is also how tense the general situation is. Disagreements in the event of a conflict reach the highest degree of their development. Moreover, most often people give free rein to negative emotions, violate ethical rules and norms, the atmosphere becomes tense. As for the dispute, it can be very constructive and intelligent communication, if the interlocutors treat each other with respect, are able to calmly listen to the opponent and consistently express their own arguments.
Let us analyze what is the difference between a conflict and a dispute regarding the stages of development of both. In a conflict, contradictions first arise, then the parties indicate their positions, conflict actions unfold, and, finally, after the situation has been resolved, the conflict can be considered settled. The dispute begins with identifying the problem on which the parties differ. After that, the disputants try to prove the validity of their statements, relying on certain knowledge and their own experience. Ideally, the discovery of the truth ends the argument. [twenty].